Help Center

Hotel Reservations – Frequently Asked Questions

Q:

How can I change or update a hotel reservation or vacation package?

A:

Visit My Hotel Reservations to view your hotel reservation or vacation package online.

In most cases, you can modify anytime online within 30 days or more of your trip without a processing fee. However, please check your reservation to find out if there is a cutoff date prior to your arrival that might affect your ability to make changes.

To cancel your reservation, please see the cancellation policy on your reservation. Cancellation fees may apply.

For further assistance, call the Walt Disney Travel Company at (714) 520-5060 Monday through Friday from 7:00 AM to 8:00 PM Pacific Time or Saturday and Sunday from 8:00 AM to 7:00 PM Pacific Time. Holiday hours may vary.

Guests younger than age 18 must have parent or guardian permission to call.